autoclaimsguide

The claim process

Does filing an auto insurance claim raise my rates?

The short answer: a claim can raise your rates, but it depends on the claim. An at-fault claim is the one most likely to add a surcharge at renewal. A not-at-fault claim, a weather or theft claim, and above all a claim paid entirely by the other driver's insurer are usually treated differently. There is no single rule that covers every driver — insurers differ, states differ, and your own claim history matters.

The mechanism: surcharge at renewal, and a record that follows you

Your premium is set for the policy term, so a claim usually does not change what you pay the day you file it. The effect, when there is one, typically arrives at renewal: the insurer reviews your recent history, and an at-fault claim can add a surcharge that raises the price of the renewed policy. The surcharge is the insurer pricing the risk it now sees — a driver with a recent at-fault claim is treated as more likely to cost it money again.

Separately, the claim sits on your insurance record. Claims are recorded in industry claims-history reports that insurers commonly check when you apply or renew, so the claim does not live only with your current company. Shopping for a new insurer does not erase it, and a claim you decide not to mention can still surface when a new insurer pulls your history. None of this means every claim raises every driver's price — it means the claim becomes part of the record your price is built from.

What usually matters most

Fault. This is usually the biggest factor. An at-fault claim — your driving caused the loss — is the claim most likely to be surcharged. A claim where another driver was at fault is usually treated more lightly, and some states restrict surcharges for not-at-fault claims. If fault is disputed or shared, expect the treatment to land somewhere between the two, based on the fault decision the insurer records.

Claim type. An at-fault collision claim and a comprehensive claim are usually read differently. Comprehensive events — weather damage, theft, vandalism, a cracked windshield, an animal strike — happen to a driver rather than being caused by one, and insurers typically weigh them less heavily than a crash the driver caused. The same repair bill can therefore carry very different rate consequences depending on which coverage it was claimed under.

Severity. Larger claims usually weigh more than small ones, and claims involving injuries typically weigh most of all. Frequency matters too: insurers typically look at the pattern, so several claims in a short span can draw a harder response than any one of them would alone — even when each claim, by itself, looks minor.

What usually does not affect your rates

A third-party claim paid by the other driver's insurer is the clear case. When the at-fault driver's liability coverage pays for your damage, the loss is counted against that driver's record, not yours, and your own insurer has paid nothing on it. Keeping a claim entirely on the other side is the cleanest position for your rates — one reason the choice between claiming on your own policy and claiming on theirs matters, beyond the deductible.

One nuance: if you also opened a claim under your own policy for the same crash — for speed, or because fault was unclear at first — that claim exists on your record and is handled under your insurer's normal rules, even if your insurer ultimately recovers everything it paid. Opening the claim is the event your record reflects. The specific case of diminished value claims has its own version of this question, covered in Will filing diminished value raise my rates?

Accident forgiveness

Some policies include accident forgiveness, or offer it as an added feature: the insurer agrees not to surcharge your first at-fault claim. Where it applies, that first claim's surcharge is waived. The details vary — forgiveness may be built into the policy or bought as an endorsement, it may require a clean record going in, and it typically covers one claim rather than a pattern of them.

Forgiveness is a feature of your policy, not a general rule, so the only way to know whether you have it is to check: read your declarations and policy wording, or ask your insurer directly. And note what forgiveness does not do — it governs your current insurer's surcharge. Whether and how the claim still appears on your record for other insurers is a separate question.

How long a surcharge typically lasts

Label this typical, not a rule: when a surcharge applies, it commonly lasts a few years, stepping down or dropping off as the claim ages, rather than following you for the life of the policy. Insurers differ on how long they count a claim, and states differ on what they allow, so the honest answer for your policy is the one your insurer gives you about your record.

Two clocks also run at different speeds. A surcharge can end while the claim itself still appears in your claims history, and the other way around. When you are weighing whether a small claim is worth filing, ask your insurer both questions — how long a surcharge would apply, and how long the claim will be counted — because the answers together are the real cost of the claim over time.

Frequently asked questions

Does a not-at-fault claim raise my rates?

It varies by insurer and state. Many insurers do not surcharge a claim where you were not at fault, and some states restrict surcharges for not-at-fault claims. The claim can still appear on your record even when it carries no surcharge. Your policy wording and your state's rules decide your case, so ask your insurer directly if it matters to a decision you are making.

Does a windshield or weather claim count the same?

Usually not. Glass, weather, theft, and similar comprehensive claims are typically treated differently from at-fault collision claims, because they are not read as a sign of risky driving in the same way. That is a general pattern, not a rule. Treatment varies by insurer, and several small claims in a short period can draw attention even when each one alone would not.

How long does a claim stay on my record?

Typically a few years, though the exact period varies by insurer and by state, and a surcharge and the record itself do not always run for the same length of time. Treat any single number you are quoted as one insurer's practice rather than a general rule. If the timing matters, ask your insurer how long the claim will be counted in your pricing.

Will my rates rise if the other driver's insurer pays?

Usually not, because the claim is paid under the other driver's policy and the loss is counted against their record, not yours. If you also opened a claim under your own policy for the same crash, that claim exists on your record and is treated under your insurer's normal rules. Keeping the claim entirely on the at-fault driver's side is the cleanest position for your rates.

Informational only — not legal or insurance advice.

Auto repair and insurance rules vary by state and by policy. Check your own policy documents and your state's insurance department, or talk to a licensed professional, before acting on a claim.

Claims and your rates, at a glance

What tends to matter for your rates after a claim
SituationHow it is usually treated
At-fault collision claimThe claim most likely to add a surcharge at renewal
Not-at-fault claimUsually treated more lightly; some states restrict not-at-fault surcharges
Weather, theft, glass, and other comprehensive claimsTypically weighed less than an at-fault crash claim
Claim paid by the other driver's insurerUsually no effect on your rates; the loss counts against their record
First at-fault claim, with accident forgivenessSurcharge typically waived under that policy feature, where it applies